Questions? Call TIAA at 866-717-9452

Privacy Policy

Information We May Collect

To access certain features of the College Savings Solutions Web Site (the Site), we may ask you to provide personally identifiable information such as your name, e-mail address, ZIP code, and date of birth. You will also be asked to use a username and password to use certain features of the Site. We assume no liability for any loss or damage arising from any unauthorized use of your account by a third party.

You may terminate your registration on the Site at any time by following the opt-out instructions provided on the Site.


When you visit our site, we may collect information about your use of our site through "cookies". Cookies are small bits of information transferred to your computer’s hard drive that allow us to know how often a user visits our site and the activities they are most interested in performing. We require the acceptance of cookies to enable users to take full advantage of specific services offered. We may also require you to accept cookies placed by a third party supporting this.

The cookies collect certain technical and navigational information such as computer browser type, internet protocol address, pages visited, and average time spent on our websites. In addition, we capture the paths taken as you move from page to page (i.e., your "click stream" activity). This information, together with certain information that you have previously provided to us, is used to provide customized content that is relevant to you and to enhance your experience while on our site.

Finally, we use "cookies" to establish and maintain a logged-in connection while you are in the secure section(s) of our website. For example, when you update contact information or perform other activity the "cookie" allows you to navigate from page to page in a secure fashion without having to repeatedly log-in.

Browsing to Other Sites

When you use a link to go from the Site to another website, including those websites linked in the Site, this Privacy Policy is no longer in effect. Your browsing and interaction on any other web site is subject to the rules and policies of that site. We encourage you to read the rules and policies of the sites you visit to further understand their procedures for collecting, using, and disclosing personal information.

How Your Information Is Used

We use your personal information primarily to provide you with the products and services you request. With your consent, we may use your personal information to promote Section 529 plans for which an affiliate of TIAA is the plan manager.

Disclosure of Your Information

We share your personal information with AARP. We will not sell, rent, license or disclose your personal information, including, but not limited to your email addresses or other visitor information collected on the web site, to anyone outside TIAA or AARP unless: 1) we have received proper consent from you; 2) we are legally permitted to do so; or 3) we reasonably believe, in good faith, that we are legally required to do so. TIAA will send informational or promotional e-mail messages to visitors to the Site only if the visitors have affirmatively requested such e-mail messages through the opt in mechanism on the Site.

Security of Your Information

TIAA protects the personal information you provide against unauthorized access, disclosure, alteration, destruction, loss, or misuse. Your personal information is protected by physical, electronic, and procedural safeguards in accordance with federal and state standards.

Children’s Privacy Online

The Site is not directed toward children. We do not knowingly collect or post information from children under the age of 18.

Changes in Our Privacy Policy

TIAA periodically reviews its policies. We reserve the right to amend them. If we amend this Privacy Policy, we will continue our commitment to maintaining the security and privacy of your personal information.

Get more information on AARP College Savings Solutions from TIAA sent directly to your email

Need more help? Tap to call.

TIAA is here to help. Every step of the way.